Want to start your own hospitality business?
We offer help, support & real practical advice to hospitality start-ups & operating businesses across Scotland. We work with cafes, coffee shops, restaurants, bars, gastro pubs & takeaways.
Your Consultant
I’m Donna, and I’m a hospitality professional based in West Lothian, near Edinburgh, with over 20 years of hands on experience.
My love for this industry started young. I’ll never forget visiting The Moat House in Glasgow: I was absolutely in awe of the busy staff, the beautiful décor, and the atmosphere. I thought, “This is it. This is what I want to do.” It wasn’t just an occupation; this was my vocation in life.
Consultations & Services
One to one Consultation – 2 Hours
We like to start all clients with a fully comprehensive consultation.
We’ll ask you to complete a pre-consultation questionnaire to get an understanding of you, your working background and what stage you are at (just an idea, up to ready to go).
Other Services – prices start from £50
- On hand support via emails or calls and any work we can action
- Recruitment
- Training
- Launch day on site support & assistance
- Improving operations for currently trading businesses needing support
HCM is approachable to anyone wanting to discuss their ideas and give them confidence, while laying the foundation for a successful hospitality business.
Do you daydream of owning your own café?
Do you wonder is it possible to run a bar without previous experience?
Let your journey begin here.
Blogs
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From Pastries to Prosecco: My Blueprint for the Perfect Day in Edinburgh & Beyond
As a hospitality consultant, I spend my life analysing what makes a venue ‘work.’ But when the weekend rolls around, I’m looking for soul. My ideal day is a masterclass in local gems, family magic, and the kind of hospitality that makes you feel right at home. The Morning Ritual: Slow Coffee in South Queensferry…
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13 Common Mistakes When Opening Your First Café, Restaurant, or Bar
What are the most likely pitfalls when launching your first hospitality venture? Let’s face it: there are many. As a hospitality consultant, I’m here to help you avoid the most common “rookie errors” I see from start-ups. These insights will help ensure your business’s success and protect your investment better than a shield in the…
Book a Consultation/ Get in Touch.
We can’t wait to hear about your exciting plans!
Get in touch about booking your initial consultation. Once we have an agreed time and date – we’ll ask for a deposit and your consultation will be confirmed.
Or want to ask/book our other services or have any questions – please ask away!
Hospitality Consultancy & Mentoring 