
Want to start your own hospitality business?
We offer help, support & real practical advice to hospitality start-ups & operating businesses across Scotland. We work with cafes, coffee shops, restaurants, bars, gastro pubs & takeaways.

Your Consultant
I’m Donna, and I’m a hospitality professional based in West Lothian, near Edinburgh, with over 20 years of hands on experience.
My love for this industry started young. I’ll never forget visiting The Moat House in Glasgow: I was absolutely in awe of the busy staff, the beautiful décor, and the atmosphere. I thought, “This is it. This is what I want to do.” It wasn’t just a an occupation; this was my vocation in life.
Consultations & Services

One to one Consultation – 2 Hours
We like to start all clients with a fully comprehensive consultation.
We’ll ask you to complete a pre-consultation questionnaire to get an understanding of you, your working background and what stage you are at (just an idea, up to ready to go).

Other Services – prices start from £50
- On hand support via emails or calls and any work we can action
- Recruitment
- Training
- Launch day on site support & assistance
- Improving operations for currently trading businesses needing support
HCM is approachable to anyone wanting to discuss their ideas and give them confidence, while laying the foundation for a successful hospitality business.

Do you daydream of owning your own café?
Do you wonder is it possible to run a bar without previous experience?
Let your journey begin here.
Blogs
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The Allure of the Café Dream: is the reality as sweet?
The classic American Dream might be under debate, but the contemporary Café Dream is demonstrably alive and thriving. We have lived this dream ourselves and have met countless others who share a similar vision: a space filled with the aroma of freshly brewed coffee, warm interactions, homemade treats, and charming décor. This shared fantasy isn’t…
Book a Consultation/ Get in Touch.
We can’t wait to hear about your exciting plans!
Get in touch about booking your initial consultation. Once we have an agreed time and date – we’ll ask for a deposit and your consultation will be confirmed.
Or want to ask/book our other services or have any questions – please ask away!
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